This is what thought leadership looks like
Daryl Plummer didn’t become Chief Gartner Fellow by accident. His most recent post is a ‘must read’. It is personal and it is brave. It would be so much easier for an African American in his...
View ArticlePrepare for another wave of self-service job automation
When I walked into my local branch of Argos recently, I found a whole row of new self-service kiosks. There are regularly queues for the two self-service checkouts at the Tesco’s a couple of doors...
View ArticleTech doom, gloom and job loss… exaggeration?
Are we half way through yet? That’s a question about the recession fewer commentators seem to be asking. Perhaps that itself is a good sign (bull capitulation). Those looking for the half way marker...
View ArticleBe cautious of a “Single version of the truth”
Given all the volatility we have been seeing over the last 12 to 18 months many business leaders must be tearing their hair out in frustration trying set a plan they can keep hold of and work to. Plans...
View ArticleGet your IT ‘shovel ready’
One of the great pleasures of being a Brit working for an American company is the exchange of interesting words, phrases, and colloquialisms. For example I recently had to explain ‘cream crackered‘ to...
View ArticleThe return of real anti-trust might have an IT upside
This week the EU took a big swipe at Intel with a very large fine. Forget about the details of the case, who was right or whether the penalty will stand up after appeal – just think of it as one...
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Expert shoulder watching – the next service economy value-add?
My son has a Fender Stratocaster, made the year he was born. It came from a specialist shop in London where many nice guitars are resold and maintained by craftsmen- often for major rock bands while...
View ArticleInfo strategy: a video story. Part 1 – the inquisitive intern
For Gartner Symposium last year, I wanted to convey some high level points to CIOs about the future of information in business strategy formation and how their role needs to change. Humour helps with...
View ArticleCould CIOs do more to combat organisational “learned helplessness”?
Most of us bemoan jargon and management-speak. But we all use it and for good reason. It provides us with a fast, short-hand way to debate important issues. I stumbled on a useful new term during a...
View ArticleSome technology related business insights from a great CEO
Management book signing is sometimes a bit like disco dancing. Middle aged men don’t feel comfortable doing it – at least at first. Last night I asked Sir Terry Leahy, who stepped down as CEO of Tesco...
View ArticleThe three forces taking digital to the core
Listen above or read below, the same text. In our new book “Digital to the Core” Graham and I argue that digital change has become an external factor, driving or even dictating some of the direction...
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Perhaps digital is the new China
Listen above or read below, the same text. In our annual CEO survey (paywall), we always ask “what are your top business priorities?” for the coming two years. Respondents provide answers in their...
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Every board should include a tech savvy director
Listen above or read below, the same text. In our 2014 CEO survey we discovered that business leaders see tech trends as the third most important of all the external macro factors that frame their...
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Three forces taking Digital to the Core – Force 1 : The Resolution Revolution
Listen above or read below, the same text. In Digital to the Core, Graham and I describe three technology enabled macro trends that are so powerful, they act as external forces on companies –...
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Try working with the startup world to take Digital to the Core at your company
Even if they have reasonably good strategies and an intent to commit investment, many medium and large conventional corporations in traditional industries still struggle to advance their digital...
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A CEO is never too old to take digital to the core
There is a common but often privately held expectation around digital change and leadership – that it is somehow the preserve of the relatively young. The impression given is that you have to be a...
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CEOs might leapfrog to go Digital to the Core
Over the past couple of months I have been in a few executive conversations where a new digital business strategy thought has been coming up. Some business leaders think their company is so far behind...
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New civil infrastructure will be digital to the core
Following this year’s Brexit vote and the Donald Trump election there is a distinct policy shift in British and American politics and economics. The idea of pursuing fiscal stimulus by investing in...
View ArticleCould CIOs do more to combat organisational “learned helplessness”?
Most of us bemoan jargon and management-speak. But we all use it and for good reason. It provides us with a fast, short-hand way to debate important issues. I stumbled on a useful new term during a...
View ArticleSome technology related business insights from a great CEO
Management book signing is sometimes a bit like disco dancing. Middle aged men don’t feel comfortable doing it – at least at first. Last night I asked Sir Terry Leahy, who stepped down as CEO of Tesco...
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